SIDRAT
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Delete your SIDRAT account

You can delete your account at any time, from the app or from this page.

From the app

Open the Menu → My profile → Delete my account, then confirm with your password.

Deleted immediately

  • First/last name, e-mail, phone
  • Password, PIN, two-factor authentication
  • Devices, push tokens, notifications
  • Sessions and network access

Kept (legal obligation)

  • Financial operations and ledger entries
  • Transfer proof documents
  • Security audit log

Linked to an anonymous identifier for the legal retention period (generally 5 to 10 years), then deleted.

Delete from this page

Forgot your password? Contact your intermediary or the central office to request deletion after identity verification.