Terms of use

1. Purpose

SIDRAT is a professional tool to manage a money-transfer network: transfer requests, approval, liquidity, commissions and traceability. Access is reserved for network members (central office, agents, distributors) whose account has been activated by their intermediary or the central office.

2. Account and security

• You are responsible for keeping your credentials, PIN and devices safe.
• Every action performed with your account is logged and attributable to you.
• Report any suspicious use immediately; you can revoke sessions in the app.

3. Operations

• Fees, commissions and exchange rates are computed by the server and frozen when the request is created.
• Proof documents must be genuine and accurate; fraud leads to account suspension and may be reported to the authorities.
• Approved operations are recorded in an immutable ledger.

4. Compliance

Each actor operates under its own responsibility and in compliance with the regulations of its country (licences, customer identification, anti-money-laundering).

5. Suspension and deletion

The central office or your intermediary may suspend access in case of breach. You may delete your account at any time (see the procedure).

6. Contact

Neokraal
Contact : from the app (Menu → My profile)